1400 Public Complaints

The Board of Education recognizes the right of community members to register individual or group concerns regarding instruction, District programs, materials, operations, and/or staff members. The main goal of the District is to resolve such concerns specifically with the parties involved, whenever possible. 

All efforts should be made to resolve concerns regarding school or district matters at the lowest level possible.

We have a directory posted on our website that provides parents with the appropriate contacts for any questions or concerns. We encourage parents to refer to the online directory for guidance on who to contact.

• First, meet with the building principal or department supervisor regarding your concern.

• If the issue has not been resolved, please refer to the online directory or reach out to the appropriate assistant superintendent:

• Assistant Superintendent for Elementary Education
• Assistant Superintendent for Secondary Education
• Assistant Superintendent for Finance and Operations
• Assistant Superintendent for Special Services

Website address for questions or concerns: https://www.bufsd.org/contact/who-should-i-contact.

All matters referred to the Superintendent and/or the Board shall be in writing. Concerns registered directly to the Board as a whole or to an individual trustee shall be referred as soon as is reasonably possible to the Superintendent for investigation, report, and/or resolution.

Approved by the Board of Education: 11/20/08

Revision Approved by the Board of Education: 01/16/20

Revision Approved by the Board of Education: 05/21/25

Download the Public Complaints PDF